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SOFTWARE / Customer Support
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AISOLV / 03BUILT AROUND YOUR BUSINESS
Support / replies & agent monitoringPRODUCT DEMO
AiSolv support agent demo showing a draft queue with intent, source count, confidence, and human escalation states

Every answer starts with context.

Support.

Explore Customer Support YOUR SYSTEMS. YOUR CONTEXT. YOUR AI.

Give your team the next step.

Bring customer history, product knowledge, and a clear review path into one support workflow. Help people resolve the work with answers they can check.

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FROM CONTEXT TO ACTION

See the work.
Move it forward.

Start with a grounded draft.PRODUCT DEMO
01 / 03

Start with a grounded draft.

  1. AReview intent and suggested replies.
  2. BSee sources and confidence.
  3. CEscalate when a person needs to decide.
Make the knowledge easier to use.PRODUCT DEMO
02 / 03

Make the knowledge easier to use.

  1. AGroup recurring questions.
  2. BConnect answers to workflows.
  3. CKeep useful knowledge close to the queue.
Find the issue behind the ticket.PRODUCT DEMO
03 / 03

Find the issue behind the ticket.

  1. AReview recurring themes.
  2. BUnderstand where friction accumulates.
  3. CGive improvements a clear owner.
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THE BUILDING BLOCKS

Built for the way
your team works.

/0.1

Help at the point of reply.

Bring product information and customer context into a reviewable draft while keeping your team in control of the response.

RespondPRODUCT DEMO

WHAT WE BUILD AROUND

  • Drafts for email and chat
  • Source-backed reply context
  • Human escalation
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/0.2

Knowledge built from the work.

Turn recurring questions into a useful support taxonomy and a knowledge base your team can maintain.

OrganizePRODUCT DEMO

WHAT WE BUILD AROUND

  • Intent and topic organization
  • Reusable answers and references
  • Workflow-linked knowledge
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/0.3

Close the feedback loop.

Use the questions and objections in support conversations to guide product, operations, and service improvements.

ImprovePRODUCT DEMO

WHAT WE BUILD AROUND

  • Themes across conversations
  • Root-cause review
  • Actionable handoffs
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/0.4

Evaluate before you expand.

Check answer quality and escalation behavior against representative support cases before widening the rollout.

AISOLV / WORKFLOW DESIGNHUMAN REVIEW
01
Connected contextYour documents, systems, and permissions
02
A useful proposalEvidence and checks kept with the work
03
Your team decidesReview, approve, or send it back
Approved action → Visible history

WHAT WE BUILD AROUND

  • Grounding and answer-quality checks
  • Review of difficult edge cases
  • Ongoing improvement with your team
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BUILT IN YOUR WORLD

Different industries.
Real work.

The workflow starts with your operation. The software is built around it.

Explore industries
Manufacturing workshop01 / MANUFACTURING & CPG

FROM FIRST WORKFLOW TO EVERYDAY USE

Built with you.
Owned by you.

Start with work that matters. Build in the checks. Leave your team with a system they can run.

01

Understand the work.

Map the process, the people, and the systems. Agree on what a useful result looks like.

02

Build the first working version.

Connect the right sources and put a real workflow in front of the people who will use it.

03

Evaluate. Then expand.

Review representative cases, handle the exceptions, and make approvals and access explicit.

04

Make it yours.

Deploy in your environment, document the system, and train the team that will own it.

ON WORKING WITH AISOLV

More client perspectives
Justin Berkovi
“Delivered quality work on time and communicated at all times very well to ensure we got the outcome we needed.”
Justin BerkoviVP of Product, Hilo
BUILD WITH AISOLV

Bring us
the real work.

Let’s find the right starting point for customer support in your business.

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AiSolv Content Factory showing research sources, creative frameworks, ad concepts, and campaign planningPRODUCT DEMOTurn research into campaigns your team can run.

AiSolv / Product demo

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