Map out my AI strategy

AI Strategy and Implementation

Turn AI Ideas Into a Clear Strategy

Know what to build before you spend on it.

For $10M to $100M businesses: a senior AI architect maps your strategy, then the same team builds it into your ERP, CRM, helpdesk and data, with 60+ builds shipped so far.

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AI WE'VE SHIPPED, IN PRODUCTION

Chargeback agent91%+ of alerts handled without a person
Remittance matching131 of 132 invoices matched to the penny
Support agent5 languages live, CX 59.5% → 68.8%
Order batching98-99% success on ~2,000 Monday orders
  • Hilo
  • LifeSeasons
  • NeuroQ
  • 4Knines
  • Everything2Go
  • Verve Coffee Roasters
  • Casa Maestri
  • Kamiki
  • Nothing Products
  • Rugtomize
  • Rydura
  • Westrom Group
  • Beaini Brands
  • Thirdbase Capital
  • Creative Launch
  • Reply42
  • Protocol
    Health Club

Who we are

AI built into the operations of $10M-$100M companies.

60+ builds shipped and 1,000+ buyer conversations, with one senior team from the first strategy call to production.

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PARTNERS

SAP PartnerEdgeBuild partnerMicrosoftPartner

MODELS AND PLATFORMS WE BUILD WITH

Anthropic ClaudeOpenAIGoogle GeminiMeta LlamaMistral AIDeepgramAmazon Web ServicesMicrosoft AzureGoogle CloudMicrosoft FabricPostgreSQLCloudflare

We use whichever model fits the job

No single AI vendor gets all our work. We match the model to each task on accuracy, speed and cost, and host it on Azure, AWS or your own cloud account.

SELECTED WORK

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    LifeSeasonsChargeback handling, retailer AR, warehouse batching and handwritten customer letters
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    HiloA five-language support agent and a clinician dashboard for a regulated wearable
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    Everything2GoOne AI across ERP, accounting, call tracking and ads, plus 9,000 sales calls analyzed
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    myLawCLESearch over 566 recorded programs that points to the exact moment in each recording
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    Protocol Health ClubLab results turned into clinician-approved reports, synced to the CRM

Strategy to production

From strategy to software that runs every day.

The architect who maps your strategy stays through the prototype, the rollout and the running of it, so nothing is lost in a handoff.

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◎

Map

We check the use case, the data and the systems before writing code.

▣

Prove

A fixed-price prototype on your own data, with your money back if it doesn't work.

⬡

Ship

Into the tools your people already use, with shadow mode, approvals and training.

∿

Run

We monitor and improve it, or hand it to your team with the code and docs.

What we've built

Fourteen things we've built inside real companies

Many reuse a pattern we already run in production, which shortens the build and lets you see it working before the full investment.

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PICK ONE

Chargeback alerts, handled end to end

An agent that works every chargeback alert as it lands, and only hands a person the cases it shouldn't decide alone.

Each alert is matched to its order and payment, the order refunded, subscriptions cancelled across brands and the card blocked, then the alert is resolved in the fraud platform. Anything above a dollar cap, or anything it can't match, goes to a person by email with a link straight to the case.

BUILT ON OUR APPROVAL-GATE PIPELINE

The verify-then-execute pattern we use across finance builds: the agent proposes, a cap or a person approves, and every step is logged.

WHAT YOU GET

  • Refund, cancel and block in one pass
  • A dollar cap on what it does alone
  • Exceptions emailed with a deep link
  • An audit trail for every alert

Shipped for LifeSeasons: alert handling went from 90 minutes a day to 10, with more than 91% automated.

KountAuthorize.netWooCommercePythonPostgreSQL
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Technology

The tools behind our builds

Every choice is made per project and revisited as better options appear. You are never tied to one vendor.

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We pick the model for each task on accuracy, speed and cost per task. Switching later is a settings change, and it gets retested before it goes live.

In production: a five-language support agent, checked against a regional question set before launch.

HOW WE DECIDE

We start with the smallest model that passes your tests and only step up where it falls short.

CommercialClaude · GPT · Azure OpenAI · AWS Bedrock
Open-weightLlama, served through Groq
SpeechWhisper · Deepgram
RoutingA primary and a standby model per task

Choosing the approach

Retrieval, fine-tuning or better prompts?

These fix different problems and cost different amounts to run. Picking the wrong one early can cost months, so we decide it with you up front.

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SituationApproachReason
Your information changes oftenRetrievalRetrieval always reads the latest version. A tuned model is frozen at the moment it was trained.
Every answer needs a sourceRetrievalThe passage comes back with the answer, so anyone can check it.
Different people may see different dataRetrievalPermissions are checked on every question, person by person.
Output must follow a strict format or tonePrompting, then fine-tuningInstructions and examples first. Tuning only if that falls short.
High volume makes each call's cost matterFine-tuningA smaller tuned model can be cheaper and faster per call.
The AI has to take actionsAn agent with toolsA limited set of tools, approval steps and a log, not a bigger model.
You haven't measured where you are todayPrompting firstQuick to try, and it sets the baseline everything else is judged against.

Ways to work with us

Start with a strategy, go as far as it pays

A prototype, a full build or ongoing support. You decide after each step.

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Industries

Where we've shipped AI

Nine places we've built it, across companies that sell products and companies that sell services.

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PRODUCT COMPANIES

Supplements and D2C health

For LifeSeasons: chargeback handling cut from 90 minutes a day to 10, retailer remittances matched to the penny, and about 2,000 Monday orders batched at 98-99% success.

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PRODUCT COMPANIES

B2B ecommerce

For Everything2Go: one AI across ERP, accounting, call tracking and ad platforms, with 247 of 247 tools tested, and 9,000 sales calls analyzed.

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PRODUCT COMPANIES

Medical devices

For Hilo, a regulated wearable company: a five-language support agent that took the customer-experience score from 59.5% to 68.8% in a week.

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PRODUCT COMPANIES

Wholesale and distribution

Retailer remittances, short-pays and deductions reconciled across grocery chains, and orders routed across channels.

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PRODUCT COMPANIES

Food, beverage and CPG

Casa Maestri, a tequila brand: “This is now 1 less bottleneck at my company.”

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SERVICE COMPANIES

Legal and professional education

For myLawCLE: search across 566 recorded programs that points to the exact moment in each recording, tested on 261 questions first.

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SERVICE COMPANIES

Telehealth and clinics

For Protocol Health Club: lab results become branded reports a nurse practitioner approves before they sync to the CRM.

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SERVICE COMPANIES

Home services software

For a roofing software company: a contractor app inside the CRM the contractors already use, switched over with shadow mode.

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SERVICE COMPANIES

Agencies and real estate

Reply42: “He thinks like a true business partner.” Westrom Group: “Head and shoulders above the others.”

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Integration

AI integration services

We wire AI into the data, permissions and software your company already uses. A demo proves the model can answer. Production means it reaches your data, follows your access rules and writes back without breaking anything.

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Seven things we get right in every integration

Reading data without slowing the ERP

AI reads from a governed copy of your data, refreshed on a schedule, never from the live ERP. Nothing has to be migrated before you start.

Access that matches your org chart

Each person can only reach, through the AI, what they could already open themselves. Rules are set per employee, per system and per action, inside the tools.

Writing changes back safely

Every change is logged with what triggered it, can only run once, and has limits, such as a cap on refunds an agent can issue alone. Records, money and customer contact go through a person by default.

Shadow mode before cutover

The new automation runs read-only beside the old process and records what it would have done. You compare, fix the gaps, then switch.

Where it runs

Managed hosting or your own cloud account. We explain what changes with each and you pick.

Keeping costs visible

Usage and cost per task are tracked from week one, with caps agreed before launch.

Model updates

AI vendors change their models on their own timeline. Every candidate model runs against the same test set before it replaces the current one.

Systems we've connected AI to

NetSuiteSage 100QuickBooksShopifyWooCommerceAmazon Seller CentralShipStationWarehouseOSAuthorize.netKountHubSpotGoHighLevelIntercomFreshchatTrustpilotGoogle AdsGoogle Analytics 4Search ConsoleWordPressSQL ServerPostgreSQLMicrosoft FabricExcel and SharePointSlackGmailNotionREST APIs and webhooksModel Context Protocol

Questions worth asking before you hire anyone

  • Do you need direct access to our ERP, or a copy of the data?
  • How do you stop a bad change from reaching our books?
  • What will it cost to run each month at our volume?
  • Who do we call when something breaks?

Proof

Results from our AI implementation work

Three builds with numbers you can check, from a supplement brand, a B2B ecommerce company and a regulated medical-device maker.

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CASE 01 · FINANCE AND FULFILLMENT

A $100 million supplement brand

Chargeback alerts were worked by hand every morning, weekends included. Retailer remittances were matched line by line and posted through a 41-click process. One warehouse veteran batched every Monday from memory.

90 → 10minutes a day on chargebacks, more than 91% automated
132 / 132invoices found on a real remittance, 131 matched to the penny
98-99%success batching about 2,000 Monday orders
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Testimonials

Operators who handed us the work

What founders, CFOs and product leaders say after working with us.

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“Aditya and Dhruv at AiSolv were incredible. Easy to work with, thoughtful, they cared, and very talented. They did not treat this as ‘my’ project, but performed like it was ‘our’ project.”
Jonah HescockChief Financial Officer, Eden
“Had a great experience with Dhruv, he was great at communicating and understood what I needed for my project. This is now 1 less bottleneck at my company, and I’m grateful for it. Thank you!”
Jose CoiraVP of Global Business Development, Casa Maestri
“Dhruv was a fantastic asset to our team and delivered quality work on time and communicated at all times very well to ensure we got the outcome we needed. Highly recommended and would definitely work with them again.”
Justin BerkoviVP of Product, Hilo
“What a blessing it was to find Dhruv. I have hired over 30 or 40 vendors and he is head and shoulders above the others. Very professional, timely and the quality of the work is beyond good, it’s outstanding.”
Jon WestromOwner & Broker, Westrom Group
“Game-changing AI partner! Dhruv doesn’t just deliver, he thinks like a true business partner, deeply invested in our success. Fast, innovative, and genuinely focused on helping our business grow.”
Marius TyranowskiOwner & CEO, Reply42
“Extremely thorough, detail-oriented, and brings a forward-thinking, strategic mindset to every part of the project. He doesn’t just execute, he elevates the overall solution.”
Jim UmlaufFounder, 4Knines

Choosing a partner

What to look for in an AI partner

How we protect your data, keep the AI reliable and keep the project on track.

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YOUR DATA

Security

Your data stays protected without slowing every decision down.

  • Under NDACovered from the first message you send.
  • Your cloud, your billIt can run in your own cloud account.
  • Access by rolePer employee, per system and per action.
  • Separate environmentsDevelopment, staging and production kept apart for regulated work.
YOUR AI

AI safety

Checks that keep answers accurate and actions safe.

  • Test sets and AI gradersAccuracy measured before anyone relies on it.
  • Answers from your sourcesOr it says it doesn't know.
  • Prompt-injection filteringCustomer-facing tools screen inputs before acting.
  • Human sign-offOn anything that writes, spends or contacts a customer.
YOUR PROJECT

Delivery

The same senior people from start to finish.

  • The architect stays onThe person who mapped your strategy works on the build.
  • Weekly check-insProgress, decisions and risks, every week.
  • More than one engineerSomeone else already knows your system.
  • You own itCode, data and documentation are yours from day one.

Six questions to ask any AI partner, including us

  • Can we see something working on our own data before we commit?
  • Where does our data go, and who can see it?
  • What will the AI do without a person approving it?
  • How do you measure whether it's accurate?
  • What happens to the cases it can't handle?
  • If we stop working together, can we keep running it?

FAQ

Frequently asked questions about our AI strategy work

The questions that come up before people send us their plans.

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Q:What if I don't have a plan yet?

Send the goal, or just a question. We'll tell you where we'd start and why. A plan is better, but it isn't required.

Q:Is this a sales pitch in disguise?

No. You get a clear strategy for what you're considering. No call required and no string of follow-up emails. If the strategy is all you needed, that's the end of it.

Q:What if we see it differently?

Then we'll tell you what we'd change and why, before you spend months and a budget finding out. And we'll say just as plainly when your thinking is right.

Q:You don't know my industry.

Every industry has its quirks, but the business functions repeat. We may not have built your exact thing in your industry, but we've built it elsewhere, and we may have worked in your industry on something else. We bring both, then pick up the rest from your team without getting in the way of their day.

Q:Our data is messy and our systems are old.

That's the normal case, and it's why to ask us. We've worked across the major clouds, many ERPs, on-prem and off.

Q:We're already talking to a big consulting firm.

Then talk it through with us as well. We carry no layers of middle management or sales machinery, and the person you work with is the person who would build it.

Q:Is it safe to share our plans with you?

Yes. Everything you send stays under NDA. And when we build, your data doesn't have to leave your premises or your own cloud account.

Q:What happens if we want you to build it?

The first step is fixed-price, with your money back if it doesn't work, and you see the scope before you commit to anything. You own the code, the data and the cloud account.

Free discovery session

Map out your AI strategy in 30 minutes.

Bring the idea. Leave knowing what to build first, what to avoid and what it will take.

  • What holds up in your plan
  • The pitfalls to plan around
  • Where to start, and how to measure it
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